HIPAA Notice of Privacy Practices
Effective Date: January 2025
Last Updated: January 2025
This Notice describes how your medical and personal information may be used and disclosed, and how you can access that information.
Please review it carefully.
1. Our Commitment to Your Privacy
EZ Mobile Labs (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the confidentiality of your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
We collect, use, and disclose health information only as permitted by law and solely to provide services such as DNA testing, drug and alcohol screening, fingerprinting, background checks, medical courier services, and employer compliance programs.
2. Who We Are
EZ Mobile Labs
📍 12125 Day Street, Moreno Valley, CA 92557
📧 Email: [email protected]
📞 Phone: (909) 990-7415
🌐 Website: www.ezmobilelabs.com
We provide mobile and in-office testing, specimen collection, and courier services throughout Southern California.
We also partner with accredited laboratories and authorized entities for specimen analysis and reporting.
3. Information We Collect
We may collect the following types of information to deliver our services:
Personal Information: Name, date of birth, address, phone number, and photo identification.
Health Information: Medical history, specimen data, and test results.
Employment or Legal Information: Court documents, employer compliance data, or identification numbers.
Payment Information: Billing details securely processed through approved third-party vendors.
4. How We May Use and Disclose Your Information
We may use or disclose your information for the following purposes:
a. Treatment and Services
To schedule, perform, and process your testing or courier services, and to coordinate with accredited laboratories, medical facilities, or employers.
b. Payment
To bill for services rendered or coordinate payments with authorized employers, insurance carriers, or third-party processors.
c. Healthcare Operations
To ensure service quality, maintain compliance, and conduct audits, evaluations, or staff training.
d. Legal or Regulatory Requirements
To comply with laws, court orders, subpoenas, or government requests (e.g., DOT, law enforcement, or immigration services).
e. Employer or DOT Programs
When testing is part of a workplace or consortium program, results may be shared with authorized employer representatives or compliance officers as required by regulation.
f. Business Associates
We may share information with partner laboratories, couriers, or vendors who perform services on our behalf. All partners are bound by HIPAA-compliant confidentiality agreements.
5. Your Rights Regarding Your Health Information
You have the right to:
Access Your Records: Request copies of your test results or other health information.
Request Corrections: Ask for updates if you believe your records contain errors.
Request Restrictions: Limit how your information is used or shared (when legally possible).
Request Confidential Communications: Ask us to contact you through alternative means (e.g., different phone, email, or address).
Receive a Copy of This Notice: Obtain this Notice electronically or in print.
File a Complaint: Report a privacy concern without fear of retaliation.
To exercise any of these rights, contact us at [email protected] or call (909) 990-7415.
6. Data Security and Storage
We maintain strict physical, administrative, and electronic safeguards to protect your information from unauthorized access, disclosure, or misuse.
All digital records are stored in encrypted, password-protected systems.
Paper records are locked in secure facilities and shredded upon disposal.
Only trained and authorized personnel or laboratory partners can access identifiable health information.
7. Retention and Destruction of Records
We retain records for the time required by federal and state laws — typically between 2 to 7 years, depending on the service type.
After the retention period, all records are securely deleted or destroyed in accordance with industry standards.
8. Changes to This Notice
We may update this Notice periodically to reflect legal or operational changes.
All revisions will be posted on our website at https://ezmobilelabs.com/hipaa-notice-of-privacy-practices with a new effective date.
Continued use of our services after updates constitutes acknowledgment of the revised Notice.
9. How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with:
EZ Mobile Labs Privacy Officer
📧 Email: [email protected]
📞 Phone: (909) 990-7415
📍 Address: 12125 Day Street, Moreno Valley, CA 92557
You may also file a complaint directly with the U.S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR):
📞 Phone: 1-800-368-1019
🌐 Website: https://www.hhs.gov/ocr/privacy/hipaa/complaints/
EZ Mobile Labs will not retaliate against you for filing a complaint.
10. Acknowledgment
By receiving services from EZ Mobile Labs, you acknowledge that you have been offered a copy of this Notice and that you understand how your information may be used and disclosed in compliance with HIPAA laws.
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